Refund policy
✅Eligibility
- Items must be unworn, unwashed, and in new condition.
- Must be returned within 30 days of delivery.
- Tags (if any) should still be attached.
- Final sale, clearance, or custom items are not eligible for return.
🔄 Exchanges
- Need a different size? No problem.
- Email us at support@rubberroomapparel.com with your order # and request.
- We’ll hold the correct size for you once your return scans in.
💰 Refunds
- Refunds go back to your original payment method.
- Processing takes 3–7 business days after we inspect your return.
- Shipping costs are non-refundable.
⚠️ Damaged or Wrong Items
- If your item arrives damaged or incorrect, contact us within 7 days with photos.
- We’ll replace it or refund you at no cost.
📬 How to Start a Return
1. Email support@rubberroomapparel.com with your order # and reason.
2. We’ll reply with instructions.
3. Ship the item back in secure packaging.
✨ Notes
- We’re not responsible for returns lost in transit.
- If the wrong address was entered at checkout, additional postage may apply for reshipping.