F.A.Q
Frequently Asked Questions
🛒 Orders
Q: How long does it take to process my order?
A: Orders are processed in 2–5 business days before shipping.
Q: Can I change or cancel my order after placing it?
A: Email us at support@rubberroomapparel.com within 24 hours and we’ll do our best to catch it.
🚚 Shipping
Q: How long does shipping take?
A: US orders usually arrive in 3–7 business days after processing.
Q: Do you ship internationally?
A: Not yet—but it’s coming.
Q: Will I get tracking info?
A: Yes! Once your order ships, you’ll get a tracking email.
👕 Products & Sizing
Q: Are your shirts true to size?
A: Yes—our tees and hoodies run true to size. For an oversized look, go up 1 size. Check our Size Chart page for exact measurements.
Q: How do I care for my shirt?
A: Wash cold, inside-out. Hang dry for longest print life. Don’t iron directly on the design.
🔄 Returns & Exchanges
Q: What’s your return policy?
A: We accept returns within 30 days of delivery for unworn, unwashed items. See our Returns & Shipping page for details.
Q: My order arrived damaged. What do I do?
A: Email us within 7 days at support@rubberroomapparel.com with photos—we’ll replace it or refund you.
💀 Rubber Room Apparel
Q: Who makes your designs?
A: Our designs come from a mix of original horror creativity and collabs. The core team is Mr. Big, Da Fire Cook & The Motivator — bringing nightmares to life. Have a design idea? Hit us up — we love turning wild concepts into wearable art.
Q: Will designs restock?
A: Most drops are limited run. If you see something you like, grab it before it’s gone.
💳 Payments
Q: Do you accept EBT?
A: We love horror, but sadly the government doesn’t cover nightmares on a card… yet. We currently accept credit, debit, PayPal, and Shop Pay.
🎁 Gifting
Q: What if I get a shirt for someone and they don’t like it?
A: Ouch… tough crowd. 😅 No worries though — as long as it’s unworn and unwashed, you can return or exchange it within 30 days. Or keep it for yourself… nightmares look good on everyone.
👵 Family Vibes
Q: My grandmom loves horror movies — would she wear these shirts?
A: Absolutely. Horror is for everyone — young, old, spooky, or just stylish. Our designs are made to fit all ages and vibes. Whether it’s your grandma, your cousin, or your neighbor’s cat (if it could), everyone can Wear Your Nightmare.
Meet Pota, my little homie. Even though he looks like a potato he was my friend. I made him with googly eyes and a marker! Then I went away to padded cell land and yep, he was abandoned. But in a sheer stroke of luck, I met Willie. Who the heck is Willie you say? He was the guard on night duty. So, I asked Willie, "Will You Bring Pota to Me?". I asked him for weeks over and over. I was starting to sound insane! I told him I had a potato friend. He Thought I lost it or something. Eventually Willie gave in and retrieved Pota and we bonded like never before. I even took him home with me where he lived for about 5 months. Love you little bro.